Company

Cancellation Policy

Cancellation depends on whether a quote was accepted, whether it was paid, and whether work has started.

Public brand: Alexa Tech India

Registered office

Ratnam Square, Plot No. 38/39,Sector 19A, Vashi,Navi Mumbai, Maharashtra - 400703,India

Public CIN: U72900MH2009PTC******

Website: https://alexatechindia.com

Quote request before acceptance

A customer can ask to withdraw a quote request before accepting a quote. No payment is taken at that stage, so there is no cancellation charge.

Accepted quote before payment

An accepted quote can be left unpaid. The company does not start the project while it is payment pending. Owner confirmation required: how long an unpaid acceptance stays open. No hold fee is published.

Paid project before work begins

If a future payment is captured and work has not started, the customer can ask to cancel. Owner confirmation required: whether any amount is retained. No penalty or percentage is published because none has been approved.

After work has started

The customer can ask to stop. Work already done stays billable against the accepted quote. Owner confirmation required: the stopping point and any amount still due. No penalty percentage is published.

Custom work already delivered

Cancelling after delivery does not delete files already handed over and does not by itself create a refund. See the refund policy for completed work.

How to contact the company

WhatsApp: +9117-555555. Phone: +9117-555555. Email: alexatechindia@gmail.com.

Where a commercial choice is marked “Owner confirmation required”, that rule has not been approved yet. It is not a promise.